Lesson 8: QUESTIONNAIRE

Questionnaire

What is a Questionnaire?

A set of printed or written questions with a choice of answers, devised for the purpose of a survey or statistical study.

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It serves four basic purposes:

  1. Collect the appropriate data.
  2. Make data comparable to analysis
  3. Minimize bias in formulating and asking the question
  4. Make questions engaging

Types of Questionnaire

Open ended: an opportunity to express the opinions in a free-flowing manner.

Closed format: respondents are restricted to choose among any of the given multiple choice answers.

Yes/No format: respondents are to choose positive or negative answers.

Some More Types of Questionnaires

Likert questions: how strongly respondents agree to a particular statement.

Bi polar questions: two extreme answers written at the opposite ends of a scale.

Leading questions: that lead to a particular type of answer.

Interpreting Questionnaire

Calculation like percentages and make inferences.

Merits of Questionnaire

  • Practical
  • Large amount of information
  • Easy to manage
  • Easy to analyze
  • More reliable
  • More valid
  • Comparable

Demerits of Questionnaire

  • Inadequate for certain information like thinking process, behavior.
  • Questions are the reflection of the person who asks them.
  • No way to tell how true the information is.
  • No way to tell how thoughtful the respondent is. Respondents may understand differently.

Multiple Choice Questions

What is a Questionnaire?

What is the primary purpose of a questionnaire?

  • a) To entertain respondents
  • b) To collect data for surveys or statistical studies
  • c) To teach new concepts
  • d) To create confusion Answer: b) To collect data for surveys or statistical studies

Which of the following is NOT one of the four basic purposes of a questionnaire?

  • a) Collect appropriate data
  • b) Make data comparable for analysis
  • c) Introduce complex theories
  • d) Minimize bias in formulating and asking questions Answer: c) Introduce complex theories

Types of Questionnaire

Open-ended questionnaires are designed to:

  • a) Restrict responses to multiple choice
  • b) Allow free-flowing expression of opinions
  • c) Limit answers to yes or no
  • d) Provide a fixed set of responses Answer: b) Allow free-flowing expression of opinions

Closed format questionnaires require respondents to:

  • a) Write essays
  • b) Choose among given multiple-choice answers
  • c) Discuss their thoughts
  • d) Explain their reasoning in detail Answer: b) Choose among given multiple-choice answers

Some More Types of Questionnaires

Likert scale questions measure:

  • a) Respondents’ names
  • b) Agreement or disagreement with a statement
  • c) Yes or no responses
  • d) Free-form opinions Answer: b) Agreement or disagreement with a statement

Bi-polar questions feature:

  • a) Multiple-choice answers
  • b) Two extreme answers at opposite ends of a scale
  • c) Single-word responses
  • d) Descriptive essays Answer: b) Two extreme answers at opposite ends of a scale

Interpreting Questionnaire

Interpreting questionnaires often involves:

  • a) Random guessing
  • b) Calculations like percentages and making inferences
  • c) Ignoring data
  • d) Asking more questions Answer: b) Calculations like percentages and making inferences

Merits of Questionnaire

Which of the following is a merit of using questionnaires?

  • a) Difficult to manage
  • b) Provides unreliable data
  • c) Easy to analyze
  • d) Inconsistent results Answer: c) Easy to analyze

One advantage of questionnaires is that they are:

  • a) Complicated to administer
  • b) Practical and easy to manage
  • c) Limited in scope
  • d) Hard to compare Answer: b) Practical and easy to manage

Demerits of Questionnaire

One demerit of using questionnaires is that they:

  • a) Provide detailed insights into behavior
  • b) Are a reflection of the person who asks the questions
  • c) Ensure truthful information
  • d) Guarantee thoughtful responses
Answer: b) Are a reflection of the person who asks the questions

Which of the following is a limitation of questionnaires?

  • a) They are always accurate
  • b) They can be inadequate for capturing thinking processes and behavior
  • c) They require a lot of effort to analyze
  • d) They provide in-depth qualitative data
Answer: b) They can be inadequate for capturing thinking processes and behavior